UK ORDERS

All orders include FREE Royal Mail 1st Class delivery
- delivery in 1-2 working days
- most parcels arrive next day, including Saturday
- minimum order of 3.50 is required to checkout
- heavier orders over 2Kg may be shipped using a 24/48hr courier service

If you require next day delivery, choose our Next Working Day
- guaranteed next working day delivery (Mon-Fri only)
- includes tracking
- order before 1pm and select Next Working Day at checkout

EUROPE

We are currently trialling reduced fixed delivery rates (at our discretion)
- £2.99 fixed delivery per order
- delivery in 3-5 working days
- minimum order of 3.50 is required to checkout (not including postage)
- arrives via your local postal service
- tracking NOT included, if you require tracking please choose it during checkout.

REST OF WORLD

We are currently trialling reduced fixed delivery rates (at our discretion)
- £2.99 fixed delivery per order
- delivery in 5-7 working days
- minimum order of 3.50 is required to checkout (not including postage)
- arrives via your local postal service
- tracking NOT included, if you require tracking please choose it during checkout.

ALL DESTINATIONS

All orders placed before 2pm will be despatched the same day (Monday to Friday only).

If you have any questions about delivery or your delivery country isn't listed on our website, please get in touch.

01945 232 001
support@the13thfloor.co.uk

WHERE WE SHIP

Australia * Austria * Belgium * Brazil * Brunei * Bulgaria * Canada * China * Croatia * Cyprus * Czech Republic * Denmark * Estonia * Faroe Islands * Finland * France * Germany * Gibraltar * Greece * Hungary * Iceland * Ireland * Italy * Japan * Latvia * Lithuania * Luxembourg * Malta * Netherlands * New Zealand * Norway * Poland * Portugal * Romania * Serbia * Singapore * Slovakia (Slovak Republic) * Slovenia * Spain * Sweden * Switzerland * UK * USA * Country not listed? Email us!